Act Database :: essays research papers

In todays competitive world, business professionals are increasingly aware of the value of managing relationships and communicating effectively, both inwardly the workgroup and with their customers, said Christopher Calisi, vice president of Symantecs Remote Productivity Solutions Group. ACT 4.0 is an invaluable tool for building and maintaining relationships with customers and potential customers.ACT 4.9 is a fully customizable soupcon manager. As business demands rise, it is imperative that software applications provide accustomrs with useful solutions for managing all aspects of their business. ACT 4.0 extends customer databases with the world of Internet information, delivers superior integration with communication tools, and provides the major power users are looking for in a familiar and easy-to-use interface.My current company currently uses ACT 4.0. This is very useful to have up-to-date information on our customers and automotive part numbers they are currently using. M y office currently exists of 16 salesmen with one office manager. My company has reviewed numerous databases and has chosen ACT 4.0 for the use ofTracking namesTracking numbersAddressesCorrespondence (i.e., memos, faxes, emails) The need for keeping tack of budgets and dollar figures was not necessary for our business.My company uses ACT 4.0 for many reasons Customers names, numbers, addressesDatabase of letters, memos, faxes, and emails sent out.Tracking of notes, phone conversations, and meeting minutes.Personal reminders.Meeting times and locationsKeeping up-to-date address and number information on our customers is vital in this line of business. ACT 4.0 is easy to input customers names and address. Once that information is in the database you can simply hotdog on the buttons that says letter or memo, and a letter or memo comes up with all the information on it, all you have to do is type the body of the letter. You can also click on fax and you can escape a fax cover page wi th attachments through your computer. One feature that has been very useful in the agone few years is email addresses. If you need to send an email just click on the email button and it goes directly to Microsoft Outlook. All the information you send to a customer (memo, fax, email, letter) is kept in that customers database. This allows you to keep track of information you sent without having to go through all your software to find what you sent and where it is saved in your computer.There is also a field to keep track of notes, phone conversations, and meeting minutes.